Most people expect to be very upset or distressed when someone close to them has died. What takes
many people by surprise is how strong the emotions can be, how they can change very quickly, and how
long they last. People around you may seem to think you should be ‘back to normal’ after a few weeks or
months. You might appear to be your usual self to other people, but you know that on the inside, you’re
not even sure what normal is anymore.

Everyone grieves in a way that is unique to them and their relationship with the person who has died.
Well-intentioned people may say to you, ‘Time is a great healer.’ Sometimes, however, it can seem that life
is more difficult as the weeks and months go by.

We know that no-one can understand exactly what your loss feels like to you. But we do understand that
it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of
bereavement of your life and this is why we offer the GriefChat service.

GriefChat was created by bereavement experts and by clicking on the GriefChat box below, you can chat
directly to a specially trained bereavement counsellor. GriefChat counsellors are experienced in supporting
bereaved people and will listen to your story, explore how your grief is affecting you and help you to find
any additional support you might need. GriefChat is a completely free service and is available Monday-
Friday, 9am-9pm or by email out of these hours.
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GriefChat provides emotional support for bereaved people, access to trained bereavement counsellors and
referral into other specialist bereavement services. For all enquiries related to the practical aspects of
bereavement, please contact us today on 0800 0246 121.

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